I do expect the casino to respond with a sorry things did not go well for you but it is not needed. In addition the comps have gone down.If it was just one time or machine I would understand. The machines are obviously tightened up for both bonus and payout. Some days I won a little some days I lost some but always had good long rounds of play. I am not a big gambler and had played on the comp dollars given. Most machines I played seemed to have good bonus rounds often and lots of payouts. The free play and give away comps is one of the things that drew me to this remote casino. I have been playing slots at this casino for about 6 months. Meaning they can change the bonus and payouts easy. I cannot verify this but after speaking with now former players at this casino, observing others play and my own play it is safe to assume this casino is Server Based.
Three weeks to a month ago I would have said this is the best paying casino anyplace.